Terms of Use

The rules that apply to your use of the POLOCOMPLUS® website.

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These Terms of Use govern your access to and use of this website (the "Site"), operated by Plus Ultra Limited under the POLOCOMPLUS® brand. By browsing the Site you accept these Terms of Use. Purchases are additionally governed by our Terms of Service.

1. Permitted use

You may use the Site for lawful, personal, non-commercial purposes: browsing our catalog, placing orders and contacting support. You agree not to:

• Use the Site in violation of any applicable law or regulation;
• Scrape, crawl, harvest or copy Site content or data by automated means without written permission;
• Attempt to gain unauthorized access to the Site, its servers or connected systems, or interfere with their operation;
• Upload or transmit viruses, malware or any harmful code;
• Impersonate another person or misrepresent your affiliation;
• Use the Site's content to build a competing product catalog or store.

2. Intellectual property

All Site content — including the POLOCOMPLUS® trademark, logos, text, graphics, photographs, product designs, page layouts and code — belongs to Plus Ultra Limited or its licensors. You are granted a limited, revocable, non-exclusive license to view the Site for personal use. Any other reproduction, distribution or commercial use requires our prior written consent.

3. User submissions

If you submit reviews, comments or suggestions, you grant Plus Ultra Limited a worldwide, royalty-free, perpetual license to use, reproduce and display them in connection with the POLOCOMPLUS® brand. You warrant your submissions are lawful, accurate and do not infringe third-party rights. We may moderate or remove submissions at our discretion.

4. Third-party links & services

The Site may contain links to third-party websites and services (e.g. payment gateways, carrier tracking pages, social media). We do not control and are not responsible for their content, policies or practices; your use of them is at your own risk and subject to their own terms.

5. Disclaimer

The Site and its content are provided "as is" and "as available". While we work to keep information accurate and the Site secure and online, we do not warrant that the Site will be uninterrupted, error-free or free of harmful components, to the extent permitted by applicable law.

6. Limitation of liability

To the maximum extent permitted by law, Plus Ultra Limited shall not be liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, the Site. This does not affect liability that cannot be excluded by law, nor your statutory rights in relation to purchases, which are covered by the Terms of Service.

7. Suspension & termination

We may suspend or terminate access to the Site, in whole or in part, at any time — including where we reasonably believe these Terms of Use have been breached.

8. Privacy

Your use of the Site is also subject to our Privacy Notice, which describes how we handle your personal data.

9. Governing law

These Terms of Use are governed by the laws of the Hong Kong SAR, without prejudice to mandatory protections of your country of residence. Disputes shall be handled as set out in our Terms of Service.

10. Contact